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e4health Expands Leadership in the Mid-Revenue Cycle

e4health has strategically bolstered its Mid-Revenue Cycle Team through a series of key appointments. To further advance its leadership in the space, e4health proudly welcomes Julie Coviello as the new Senior Vice President of Mid-Revenue Cycle Solutions.

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About Julie Coviello

Julie Covello joined the e4health Team in November 2023. With a robust 30-year track record of forging deep partnerships with providers and health systems across the country, Julie further expands our service and technology leadership to tackle pressing revenue cycle challenges . Her drive stems from a deep-rooted commitment to enhancing healthcare delivery and operations – where her expertise and passion align with e4health’s vision to Empower Better Health. Julie’s mission is clear: harness expert talent paired with cutting-edge technologies to deliver unparalleled value to hospitals and health systems, ensuring clinical quality, productivity, and financial results.

Julie’s role is pivotal in driving e4health’s customer’s success. This spans medical coding, quality auditing, clinical documentation integrity, denials management, education and leveraging AI technology. As our Senior Vice President of Mid-Revenue Cycle Solutions, Julie is instrumental in advancing our offerings. e4health proudly celebrates Julie joining our leadership team and is enthusiastic about the expertise and passion she brings.

Activating the Mid-Revenue Cycle

The mid-revenue cycle is complex and nuanced, requiring several areas of expertise. e4health was forged from a combination of HIM, HIT, Coding, and CDI powerhouses – e4 Services, Intellis, and eCatalyst – to fill this unmet need.

Together, our unified organization offers unparalleled healthcare knowledge depth and breadth, ensuring that a patient’s journey through the healthcare system is accurately and efficiently recorded, with optimized systems and workflows to seamlessly improve care delivery and reimbursement. Our comprehensive mid-revenue cycle solutions encompass innovative coding support, including blended shore options, rigorous clinical documentation integrity, meticulous auditing, risk adjustment and HCCs, proactive DNFB support, along with denials and appeals management, and advanced charge capture solutions—propelling healthcare providers towards superior performance and sustainable growth.

The e4health Mid-Revenue Cycle Leadership Team

The e4health Mid-Revenue Cycle Leadership Team, composed of esteemed healthcare veterans, is at the forefront of driving innovation and quality in the industry. Our Team’s unparalleled expertise in Health IT Consulting, Mid-Revenue Cycle Management, Health Information Management, and Technology Solutions empowers healthcare providers to navigate the complexities of the modern healthcare landscape. By fostering a collaborative environment and leveraging cutting-edge technologies, we are committed to delivering accurate clinical and financial outcomes, enhancing patient care, and maximizing value for hospitals and health systems. Our leadership’s relentless commitment to integrity and data accuracy ensures that our clients receive the support they need to achieve excellence in their healthcare delivery and reimbursement.

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Julie Seaman CCS, CCS-P

VP Quality & Compliance

Julie is an expert, results-focused, and dynamic senior executive with 20+ years of driving strategic operational improvement in coding and auditing. Julie possesses cross-functional facility and professional environment experience with a demonstrated track record of leading cutting-edge process re-design and staff development initiatives that impact organizations at a fundamental and meaningful level, strengthening organizational principles and supporting long-term sustainability goals.

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Trina Shreck MSHI, BSRT (R)(M)(MR), CCS

Director Quality & Compliance

Trina Shreck is a seasoned professional with over 25 years of experience in the healthcare industry, specializing in quality and compliance. With a master’s degree in health informatics, Trina brings a wealth of knowledge and expertise to her role. She has a keen interest in data analytics and statistical reporting, leveraging innovative solutions to drive improvements in healthcare outcomes. Throughout her career, Trina has dedicated many years to clinical work and education in the hospital setting, equipping healthcare professionals with the necessary skills and knowledge to deliver exceptional patient care. Her experience spans across a variety of areas in the healthcare system, providing her with a holistic understanding of the industry. Trina is known for her meticulous attention to detail and her commitment to implementing best practices that enhance quality. She is a proactive leader who thrives on challenges and is continuously seeking opportunities to make meaningful contributions to the healthcare community.

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Kristy Evans, RHIT, CCS, CPC, CRC

VP Solution Design

Kristy Evans is a recognized industry expert advisor in the areas of auditing, coding, education, and CDI. She has held strategic leadership positions in vendor, facility, and physician pro-fee environments. As a successful instructor and team builder, Kristy has educated new and seasoned coders, CDI professionals, payers, physicians, and other specialized clinicians. Kristy’s work builds trusted and enduring partnerships with clients. Kristy has led top-performing revenue cycle transformation for major health networks and worked with domestic and global delivery teams to ensure performance outcomes, providing technical and subject matter expertise. She has also served in a variety of roles, including VP of Operations, Client Services Director, Manager of ICD-10 Coding and Clinical Education, and Corporate Coding Manager.

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Amanda Corley, RHIT, CCS

Senior Director of Coding Operations

With over two decades of specialized experience in the intricate fields of medical coding, Clinical Documentation Improvement (CDI), and high-level health information operations, Amanda is a recognized authority in her domain. Her distinguished track record encompasses the optimization of medical coding processes, the meticulous assurance of health information documentation compliance, the orchestration of sophisticated high-level operational strategies, and her leadership in managing both onshore and offshore services. Amanda’s leadership proficiency is underscored by her ability to lead cross-functional teams, facilitating collaboration and guiding them to achieve excellence within the intricate landscape of medical coding and CDI. Beyond her extensive expertise, she possesses a keen understanding of how technology will transform the landscape of health information documentation and coding practices. Amanda’s unwavering interest lies in being at the forefront of these changes as they occur, ensuring her ability to navigate and excel in an evolving healthcare landscape.

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Kim Jenkins, RHIT, CCS

Director of Coding Ops

Kim is our Director of Coding Operations and the recipient of the 2023 e4health CEO WEGROW Award for Excellence. Kim is a quality-driven, production-focused operations leader with more than 15 years of leadership experience. Kim has a proven track record of developing high performing teams, managing both onshore and offshore resources for hospital, health system and physician practice coding services. Kim is passionate about providing excellent customer service that drives long-term partnerships.

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Staci Josten, RN, BSN, CCDS

Senior Director of CDI

Staci is a passionate, experienced, and dynamic leader in Clinical Documentation Integrity (CDI). Staci has had an extensive background in healthcare for the past 30 years with the past 15 years focusing on CDI. Staci is driven to help organizations across the country advance their CDI programs by following CDI industry Best Practices. She is a recognized industry subject matter expert among her colleagues. Staci is a regular speaker with well attended online webinars as well as State and National ACDIS and AHIMA Conferences. Alongside her extensive CDI expertise, she possesses a deep understanding of healthcare data and uses data to display the value and impact CDI has on organizations’ quality, publicly reported data and financial impact.

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Gina Stewart, MBA, RN, BSN, CCDS, CCS

Senior Director of Operational Excellence

Gina is a recognized industry subject matter expert in Coding and Clinical Documentation. Gina started her nursing career at prestigious academic medical centers in Greater Philadelphia and progressed to roles in clinical quality and clinical documentation improvement as she completed additional coding and billing credentials. Gina is an experienced CDI educator and lecturer in best practices for CDI programs. In addition to her education in nursing, she also completed an MBA at Wilmington University, as well as a post-graduate certificate in healthcare management at Cornell University. Gina is credentialed as a Certified Coding Specialist (CCS) through AHIMA and a Certified Clinical Documentation Specialist (CCDS) through ACDIS.

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Kim Felix, RHIA, CCS

Director of Education

Kim Felix, RHIA, CCS possesses more than 30 years of HIM and coding experience including as a coder, auditor, manager, and educator. Education experience includes being an adjunct faculty at Temple University, Anne Arundel Community College, Gwynedd-Mercy College, Pierce College, Thomas Jefferson University and Study Mentor at Western Governors University. Kim has presented at various nationwide conferences, and has been the project manager for CMS HHS-RADV (Risk Adjustment Data Validation Audit) from 2016 to present. Kim has developed ICD-10 training programs, provides continual education sessions for clients and internal staff, developed a CCS Preparatory Workshop, and has published various articles in HFMA’s Revenue Cycle Strategist. Kim received PHIMA’s 2023 Distinguished Member Award.

Discover the e4health Advantage

Ready to elevate your mid-revenue cycle to new heights? At e4health, we’re not just about solutions; we’re about transformative strategies that empower your organization to master the complexities of the mid-revenue cycle. Our comprehensive model leverages innovative strategies and the brightest minds in healthcare to boost efficiency and profitability.

Ready to learn more? Join us for an exclusive one-on-one workshop designed to improve your revenue capture, reduce costs, and accelerate your cash flow. Discover the e4health difference and unlock the potential within.