Go-Live Support

Improve end user satisfaction, reduce hardware and device issues and ensure the stability of your go-live.

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Ensure Go-Live Stability

The extensive work and long hours preparing for your go-live is judged as soon as end users begin using the system. Will you be ready? 

Having facilitated hundreds of live events and system integration projects, e4health has refined a proven template for executing successful go-live initiatives.

Meet Operational Needs Across Systems

Our vast experience includes supporting a multitude of extensive system integration projects to ensure interfaces, file transfers, data migration, device integration, hardware technologies and other means for system communication are in place at go-live to support operational needs across different systems and platforms.  We also support command center design and management and ticketing and issue management. e4health has worked with multiple clients utilizing vendor models for transitioning to client support for implemented applications.

Harness a Proven Template for Success

From go-live coordinators and site leads to team leads and go-live support resources, one call gets you the resource you need. e4health is tied to your success, and puts all candidates through rigorous screenings to ensure all candidates are reliable professionals with the skills and experience to do the job and fit into your culture.

By creating a comprehensive resource schedule and placing resources on a support schedule based on skillset, e4health ensures staff are assigned where they can provide optimal support.

Expertise: Full data migration, infrastructure, testing, and device deployment services and support.

Strategic Staffing: e4health sources candidates from a huge pool – allowing us to ask for competitive pricing for quality resources.

Tools: e4health’s go-live planning checklist, e4caster™ program management and total work visibility dashboard, and various proprietary lean tools.

“The number one critical success factor was having the right people with the right experience doing the planning. Having someone very experienced with Epic and TDR set us up for success.” 

– IT Executive, Large Northeast Health System

Health IT Consulting Capabilities

Enterprise Program Management and Governance

Lean software and proven methods to drive EHR projects efficiently to provide a transparent, timely and accountable path forward.

Legacy Data Migration and Validation

Ensure patient data is transferred securely, completely, and accurately to improve clinician trust and satisfaction.

IT and Project Team Staffing

Identify short-term gaps and accomplish long-term goals with our deep bench of seasoned, staffed experts.

Legacy System Support

Realize the substantial cost and time saving benefits of a leveraged managed application support service model.

Clinical Informatics Solutions

Expertise to optimize workflows, enhance adoption, and improve patient outcomes.

Data Analytics

Improve operational proficiency and increase productivity with customized analytics solutions.

Testing Management & Coordination

Conquer successful system implementations with upgrades, meaningful use attestation, initiative readiness and more.

Go-live Support

Be ready for any go-live curve balls with our Lean engineered, proven template for executing successful go-lives.